Privacy Policy

1. Introduction

Mobile Welding Group Ltd (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

This policy explains how we collect, use, and protect your information when you visit or interact with our website.

2. Data Controller

Mobile Welding Group Ltd is the Data Controller responsible for your personal data.

If you have any questions or wish to exercise your rights under this policy, please contact us at:

📧 [email protected]

3. What Personal Data We Collect

We may collect and process the following categories of information:

  • Contact details: name, email address, phone number, and address (if you submit a contact form or enquiry).

  • Service information: details of your welding or fabrication request, project descriptions, photos you share, or location details.

  • Technical data: IP address, browser type, device type, operating system, and referring URLs (through analytics or server logs).

  • Usage data: how you navigate and interact with our website pages.

  • Cookies data: preferences, analytics, and functional cookies as detailed below.

We do not collect sensitive personal data (e.g. race, religion, or health information) through this site.

4. How We Collect Data

We collect data:

  • Directly from you (e.g. through forms or direct emails).

  • Automatically through cookies and analytics tools.

  • From third-party platforms if you contact us via linked social or advertising channels (e.g. Google, Facebook).

5. Legal Bases for Processing

We process your data only where permitted by law. Legal bases include:

  • Legitimate interests – to respond to enquiries, provide quotes, and improve our services.

  • Contract performance – to deliver welding or fabrication services requested by you.

  • Consent – for marketing communications and non-essential cookies.

  • Legal obligation – to comply with tax, accounting, or regulatory requirements.

6. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide quotes;

  • Schedule and deliver services;

  • Improve website performance and user experience;

  • Conduct internal business administration;

  • Send updates or promotional messages (only if you have consented).

Email marketing or newsletters:

If you subscribe to updates or promotions, we will process your contact details based on your consent, which you may withdraw at any time.

We never sell your personal information.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries, providing services, maintaining business records, and complying with legal or tax obligations.

The retention period for each type of data depends on the nature of the information and the purpose for which it is processed. Once personal data is no longer required, it is securely deleted or anonymised.

8. Sharing Your Information

We may share your data with:

  • Service providers (e.g. web hosting, analytics, or IT maintenance providers) who process data on our behalf under strict confidentiality and data protection terms;

  • Subcontractors or partners necessary to deliver services you have requested (only when relevant and under NDA/CIS compliance);

  • Legal authorities where required by law or to protect our rights.

We do not transfer your data outside the UK unless adequate safeguards are in place.

9. Your Rights Under UK GDPR

You have the right to:

  • Access the personal data we hold about you;

  • Request correction of inaccurate or incomplete data;

  • Request deletion of your data (“right to be forgotten”);

  • Object to processing based on legitimate interests;

  • Withdraw consent for marketing at any time;

  • Request data portability (where applicable).

To exercise these rights, please email [email protected].

We aim to respond to all requests within one month.

10. Security of Your Information

We take appropriate technical and organisational measures to safeguard your data against unauthorised access, alteration, disclosure, or destruction.

However, please note that transmission of information over the internet is not completely secure, and we cannot guarantee absolute security.

11. Cookies Policy

11.1 What Are Cookies

Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and improve your browsing experience.

11.2 Types of Cookies We Use

  • Strictly necessary cookies: essential for the website’s operation.

  • Analytics cookies: help us understand how visitors use our site (e.g. via Google Analytics).

  • Functional cookies: remember preferences (e.g. location, language).

  • Marketing cookies: used only if you consent, to measure ad performance or remarketing.

11.3 Managing Cookies

You can accept, reject, or adjust cookie preferences via our cookie consent banner.

You may also block cookies by changing browser settings; however, this may affect functionality.

11.4 Google Analytics

We use Google Analytics to collect anonymous traffic data. Google may process data in accordance with its own Privacy Policy.

12. Third-Party Links

Our website may include links to external websites. We are not responsible for their content, privacy policies, or practices. You should review their policies before providing personal data.

13. Updates to This Policy

We may revise this Privacy & Cookies Policy periodically to reflect legal, technical, or operational changes.

The latest version will always be available on this page, and the “Last updated” date will be revised accordingly.

14. Contact Us

If you have any questions or complaints regarding this policy or how we handle your data, please contact:

📧 [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at https://www.ico.org.uk.

 

Updated: 2025

Website: https://www.mobileweldinglondon.co.uk

Operator: Mobile Welding Group Ltd

Company number: 16678363

Registered Office: 124 City Road, London, EC1 V2NX

Email: [email protected]